Changes & Cancellations

If you need more information, please feel free to call us at 304-522-MAIN(6246) Thursday through Friday, 11 a.m. to 5 p.m. EST. You may also reach us by email at


If a cancellation needs to be made please email us AS SOON AS POSSIBLE. If you realize the need for a cancellation after normal business hours, feel free to email us as those are checked on an on going basis. We will do our best to make sure the order does not ship, however, this is not guaranteed. If you change your mind and we have already shipped your package, you are responsible for any shipping fees you originally paid when you placed your order, and you can refuse the package at the time of delivery. Once we receive the package back to our store, the order will be processed as a return and you will be refunded in 7-10 business days.